DOL’s Occupational Safety Administration (OSHA) needed a way for staff to easily print an export of several nested page view tabs on their Intranet’s Regional Office page without losing their active view. Agency leaders needed an efficient solution that would streamline the process and improve the user experience at the same time.
Using Microsoft Copilot, our team implemented a solution to track activity and direct them back to the correct tab after printing. AI-generated code reduced development time and included thorough documentation, improving code readability and maintainability. Key improvements included fixes for age calculation and caching issues, totaling over 200 lines of code. As a result, staff can now print a clear, consolidated view of all 10 nested tabs with a single click.
MindPetal oversaw the Department of Labor’s IT Operations & Maintenance (ITOM) program supporting the management, operation, and security of DOL’s diverse IT infrastructure and services under the Enterprise General Support System (GSS). Our team of experts provides centralized IT services, coordinating changes and managing a wide range of technologies and services, for over 20,000 DOL users across the U.S.
MindPetal led the development of the DOL eFile/eServe System (EFS), a $6.6 million project that integrated four legacy case management systems into DOL’s AWS and MS Azure cloud environments. The EFS system has eliminated over 14 million pages of manual processing annually, saving an estimated $4 million each year.
MindPetal implemented automation solutions for the Health Resources and Services Administration (HRSA) to enhance financial management processes using MS OpenAI, RPA, and other emerging technologies. The team developed, deployed, and managed UiPath RPA bots and infrastructure, enabling HRSA to automate complex processes like budgetary tasks and COVID-19 Provider Relief Fund application analysis, improving efficiency and capacity for higher-value tasks.
VerticalApps provided RPA Support Services for DHS USCIS Business Process Automation Program. VerticalApps led the USCIS RPA Center of Excellence (CoE) and successfully scaled the RPA governance model for citizen developers and bot users across the agency. We led the development and deployment of UiPath RPA bots across USCIS for mission-critical business functions including the automated processing of I-589 Application for Asylum cases.
MindPetal provided administration, operations, and migration support for USCIS’s SharePoint environment, which serves 23,700 users across the Enterprise Collaboration Network (ECN) and USCIS Connect. These cloud-hosted platforms enable USCIS offices to collaborate, store sensitive information, and develop custom applications for various mission functions, including immigration and refugee processing. MindPetal manages approximately 7,500 sites, 5,500 InfoPath forms, and 5,000 workflows across these SharePoint environments.
MindPetal provides convenient and cost-effective access to our services through our Government Wide Acquisition Contracts (GWAC) and department-level Indefinite Delivery, Indefinite Quantity (IDIQ) contracts.
We stay on the forefront of digital, data, and AI solutions for government by following industry-wide standards and partnering with innovative solution providers.
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