Open Positions

MindPetal seeks a dynamic Technical Project Manager who will be responsible for providing technical project planning, management and oversight for key initiatives and implementation projects, ensuring first that these initiatives and projects are closely aligned with MindPetal’s strategic priorities, and second, that these initiatives and projects are completed on-time, within scope and budget and with an extremely high quality of deliverables.

Primary Responsibilities:

• Evaluates complex situations using multiple sources of information filters, validates and interprets dynamic material.
• Manages and appropriately escalates; delivery impediments, risks, issues, and changes associated to the product development initiatives.
• Ability to lead and motivate cross-functional teams and interact with all levels.
• Analysis, planning, developing requirements documents, building functional models, developing procedures, developing functional architectures, and other related management and technical duties.
• Assigns and monitor work of technical personnel, ensuring that project steps are in alignment with business objectives, on-time and within budget.
• Creates a method of change management including ownership of a documentation, communication plans, process training,
• Defines project scope, deliverables, roles and responsibilities in collaboration with stakeholders and business partners.
• Defines, acquires, and allocates budget, staff, and other resources necessary to accomplish the goals and/or objectives of the program group/function and monitors performance across resource channels.
• Designs and implements processes to monitor and control resources, budget, risks and value to Business Objectives.
• Establishes, plans, and executes major milestone reviews and decision gates to complete the program and project life cycle. Ensures all the required products are produced and reviewed, including the technical leadership of requirements management, design, implementation, system integration, verification, test, quality assurance, delivery, operations, and sustainment of the technical solution.
• Evaluates technological choices (network/hardware related and technology/code related) by querying providers and understanding enough about implications to make choices for the organization that have an appropriate balance between cost.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group; developers, product owners, and subject matter experts.
• Exercises broadly delegated authority for planning, directing, coordinating, administering, and executing many routine and complex projects/programs.
• Identifies, clarifies and communicates project vision, goals and objectives and how these tie into, support or impedes organizational strategic objectives.
• Manage scope throughout the project duration. Maintains accurate program estimates, timelines, project plans, status reports.
• Manages and tracks team velocity, financials, and other KPIs in relation to the plan and published progress reports.
• Provide process improvement recommendations based on best practices and industry standards.
• Resolves conflicts by demonstrating leadership and appropriate decision-making competencies.
• Responsible for complex program management tasks and development of standards and processes for scheduling, administration.
• Understands, tracks and articulates issues / risks / action items; work with responsible owners to address the items on a timely basis; update the appropriate stakeholders as needed.

Required Skills and Experience:

• 5-7+ years of Technical Project Manager experience with gradually increasing responsibilities and a demonstrated understanding of Project Management processes, artifacts and tools
• Java/J2EE preferred
• Appian Level 2-3 Certified
• A track record as a coach, mentor, and developer of talent
• Ability to independently manage the operational aspects of ongoing projects and serves as liaison between project management and project team
• An ability to drive to big picture goals and milestones while valuing and maintaining a strong attention to detail
• An ability to quickly identify and drive to the optimal solution when presented with a series of constraints
• Demonstrated ability in people management, strategic planning, risk management, change management, project management
• Excellent judgment, analytical thinking, and problem-solving skills
• Experience in business process mapping or operational redesign / improvement
• Experience working with quality management approaches, techniques, and principles to ensure quality
• Full understanding of software development lifecycle best practices
• Knowledge of both theoretical and practical aspects of project management
• Self-motivated individual that possesses excellent time management and organizational skills
• Strong cross-functional collaboration skills, relationship building skills and ability to achieve results without direct reporting relationships
• Strong oral and written communication skills and the ability to present a polished, professional, and diplomatic image to all stakeholders
• Strong sense of personal responsibility and accountability for delivering high quality

MindPetal seeks a Mid-level Appian Developer responsible for software integration, customization, and support of existing and new systems.

Primary Responsibilities:

• Prepare software requirements specifications and prototypes for translation into structured application programs.
• Leads the configuration of solution applications, process models, business rules, user interfaces, and management reports
• Leads the enhancements of existing applications including, but not limited to forms, reports, underlying logic and interface components on development projects as assigned.
• Translate the functional requirement to the Appian business flows with the help of Process Models, Rules, CDTs , Web Service Integration
• Executes unit, system, and integration testing
• Supports the customer through user testing and business readiness activities
• Supports user story development
• Support the development of technical maintenance and support manuals.
• Analyze, debug and revise existing system logic difficulties and documentation as necessary.
• Hands on and or assist database administrators (Oracle, SQL server), quality assurance team, system engineers, network engineers and other staff in ways to ensure data integrity, consistency, security and privacy.
• Assist project manager in estimating durations for tasks, deliverables and activities.
• Adhere to organizational policies, standards and best practices in application development, documentation, and maintenance that support the agile process.
• Provide technical expertise and actively participate in creating systems development, software, hardware, and application development standards, procedures and policies.
• Create functional and technical documentation
• Ability to work both independently as well as within a team
• Strong analytical skills

Qualifications and Requirements:

• Requires 3-4 years of experience working with Appian
• Experience coding in Java is required.
• Experience with working in Agile teams.
• Provide support in developing the site concept, interface design, and architecture of the website.
• Provide support for the implementation of interfaces to applications.
• Knowledge of several of the following areas is desirable: .Net, JavaScript, Angular, React.
• Requires Appian development Certification. Prefer Level 2/3 Credential Appian Certification.

MindPetal is currently searching for a SharePoint Helpdesk Specialist to work with DHS and provide user support and customer service on company-supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action.

Primary Responsibilities:

• Respond to requests for technical assistance in person, via phone, chat or email
• Diagnose and resolve technical hardware and software issues
• Research questions using available information resources
• Advise user on appropriate action
• Follow standard help desk procedures
• Log all help desk interactions
• Administer help desk software
• Follow up with customers and users to ensure complete resolution of issues
• Redirect problems to correct resource
• Identify and escalate situations requiring urgent attention
• Track and route problems and requests and document resolutions
• Resolve technical problems with Local Area Networks and Wide Area networks
• Prepare activity reports
• Inform management of recurring problems
• Stay current with system information, changes and updates
• Help update training manuals for new and revised software and hardware
• Train computer users as necessary
• Clean up computers

Qualifications and Requirements:

• Bachelor’s degree preferred or more than 5 years of experience in relevant field.
• Working knowledge of fundamental operations of relevant software, hardware and other equipment
• Experience researching, analyzing and interpreting automated system problems
• Knowledge of relevant call tracking applications
• Knowledge and experience of customer service practices
• Related experience and training in troubleshooting and providing help desk support
• DHS Clearance preferred
• US citizenship required

MindPetal seeks a junior level SharePoint Developer for a project with DHS. US Citizens only. 

Qualifications and Requirements:

• Develop Web look Intranet Portal Collaboration Intranet Site and Branding on SharePoint platform or using Live Tiles solution.
• Build new landing page, department templates/pages, newsletter, banner and videos accessible to any device.
• Implement, deploy, package and maintain new intranet portal site and SharePoint site.
• Use SharePoint Framework SPx to create website designs with OOTB, UI extension, page layouts, themes, and display templates.
• Code pages using HTML5, JavaScript, and Typescript, jQuery, CSS, SQL, Bootstrap or responsive design for all devices.
• Create web parts, lists/library, content types, site columns, master pages, search navigation, permissions, and data management
• Build workflow forms using SharePoint Designer, and PowerApps/Flow.
• Migrate data from SharePoint Online to SP 2010/2013/2016 using Sharegate, Quest, or Metalogix migration tool.

Qualifications:

• At least 4 years of experience in the knowledge and technical fundamentals of SharePoint 2010/13/16, O365 SharePoint Online, and other Intranet web collaboration tool sets.
• Additionally, 2 years of experience in managing and coordinating web content migrations.
• Experience in managing and coordinating web content migrations.
• Must have experience preparing and developing technical and system documentation.
• Must have Microsoft Certification(s) in SharePoint or O365.
• DHS clearance preferred
• US citizenship required