We are building smart, secure AI solutions for agencies and citizens.

While others are talking about the impact of AI and emerging tech on tomorrow, we are building it today. Our team has the capability, certifications, and hands-on experience you need to choose the right solution for your agency.

Our Work

Learn more about how we can help your team!

Enhancing UX with AI-Generated Code

Deploying Copilot at OSHA

DOL’s Occupational Safety Administration (OSHA) needed a way for staff to easily print an export of several nested page view tabs on their Intranet’s Regional Office page without losing their active view. Agency leaders needed an efficient solution that would streamline the process and improve the user experience at the same time.

Using Microsoft Copilot, our team implemented a solution to track activity and direct them back to the correct tab after printing. AI-generated code reduced development time and included thorough documentation, improving code readability and maintainability. Key improvements included fixes for age calculation and caching issues, totaling over 200 lines of code. As a result, staff can now print a clear, consolidated view of all 10 nested tabs with a single click.

Managing the Big Job

Enterprise IT at DOL

MindPetal oversaw the Department of Labor’s IT Operations & Maintenance (ITOM) program supporting the management, operation, and security of DOL’s diverse IT infrastructure and services under the Enterprise General Support System (GSS). Our team of experts provides centralized IT services, coordinating changes and managing a wide range of technologies and services, for over 20,000 DOL users across the U.S.

Successful Digital Transformation

DOL’s eFile System

MindPetal led the development of the DOL eFile/eServe System (EFS), a $6.6 million project that integrated four legacy case management systems into DOL’s AWS and MS Azure cloud environments. The EFS system has eliminated over 14 million pages of manual processing annually, saving an estimated $4 million each year.

Implementing Emerging Tech

Automation at HRSA

MindPetal implemented automation solutions for the Health Resources and Services Administration (HRSA) to enhance financial management processes using MS OpenAI, RPA, and other emerging technologies. The team developed, deployed, and managed UiPath RPA bots and infrastructure, enabling HRSA to automate complex processes like budgetary tasks and COVID-19 Provider Relief Fund application analysis, improving efficiency and capacity for higher-value tasks.

Automating Mission-Critical Services

Asylum requests at DHS

VerticalApps provided RPA Support Services for DHS USCIS Business Process Automation Program. VerticalApps led the USCIS RPA Center of Excellence (CoE) and successfully scaled the RPA governance model for citizen developers and bot users across the agency. We led the development and deployment of UiPath RPA bots across USCIS for mission-critical business functions including the automated processing of I-589 Application for Asylum cases.

Deploying Enterprise-Cloud Services

DHS’s Internal Knowledge Store

MindPetal provided administration, operations, and migration support for USCIS’s SharePoint environment, which serves 23,700 users across the Enterprise Collaboration Network (ECN) and USCIS Connect. These cloud-hosted platforms enable USCIS offices to collaborate, store sensitive information, and develop custom applications for various mission functions, including immigration and refugee processing. MindPetal manages approximately 7,500 sites, 5,500 InfoPath forms, and 5,000 workflows across these SharePoint environments.

Bots and Bevs: Get to know our new automation experts!

In 2023, we acquired VerticalApps, expanding our data and AI /ML capabilities to help federal leaders face the challenges and opportunities of an AI-powered future. In their award-winning series, Bots & Bevs, EVP Mike Grace and our new team of AI experts discusses hot topics in automation and shared a few drinks along the way.

Testimonials

MindPetals exceptional performance has been crucial to building the OCIOs credibility with internal customers and the public.

Division Director

MindPetal exceeded the contract performance standards…my impression of MindPetal is that they have a very high focus and commitment to software engineering principles. They don’t cut corners just because technology has moved to a “low code”. Their solutions are robust and enterprise-level.

Federal Program Manager

In meetings facilitated by the MindPetal PM with a large (150+) audience of stakeholders, the MindPetal team has openly received kudos for their hard work, dedication, friendly manner and technical expertise.

Deputy CIO

The Mission Services Branch Chief has directly received emails from other Chiefs expressing delight for the customer support received during the difficult transition to SharePoint Online, ease of issue resolution and technical expertise of the MindPetal Team.

Deputy Branch Chief

Whenever issues arise, I trust the MindPetal team to work shoulder to shoulder with their federal counterparts and contractor colleagues until there is clear resolution. I value the commitment of MindPetal and would endorse them for further support.

Division Chief

MindPetal has been a reliable partner for DOL on the ITOM and other critical contracts for several years.

DOL Director

MindPetal has been a great partner to the [DOL] OCIO and its stakeholder community.

DOL Division Manager

Contract Vehicles

MindPetal provides convenient and cost-effective access to our services through our Government Wide Acquisition Contracts (GWAC) and department-level Indefinite Delivery, Indefinite Quantity (IDIQ) contracts.

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Certifications & Partnerships

We stay on the forefront of digital, data, and AI solutions for government by following industry-wide standards and partnering with innovative solution providers.

Get in Touch

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